/* ET Complaints — frontend (Wolmart / ЕлектроТехніка look) */
:root{
	--etc-primary:var(--wolmart-primary-color,#083d77);
	--etc-primary-dark:#062e5a;
	--etc-accent:var(--wolmart-secondary-color,#fdc800);
	--etc-text:#222;
	--etc-body:#666;
	--etc-muted:var(--wolmart-light-color,#888);
	--etc-border:#e1e1e1;
	--etc-bg:#f5f6f8;
	--etc-danger:#d9534f;
	--etc-success:#2e8b57;
	--etc-radius:8px;
	--etc-radius-sm:3px;
	--etc-font:inherit;
	--etc-heading-font:"Manrope",inherit;
}

.etc-hp{position:absolute!important;left:-9999px!important;opacity:0}

/* ---------- Buttons ---------- */
.etc-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 20px;border:2px solid var(--etc-primary);background:#fff;color:var(--etc-primary);border-radius:var(--etc-radius);font-family:var(--etc-font);font-size:13px;font-weight:600;line-height:1.4;letter-spacing:.01em;cursor:pointer;text-decoration:none;transition:background .2s,color .2s,border-color .2s,box-shadow .2s}
.etc-btn:hover,.etc-btn:focus{background:var(--etc-primary);color:#fff;text-decoration:none;outline:none}
.etc-btn--primary{background:var(--etc-primary);border-color:var(--etc-primary);color:#fff}
.etc-btn--primary:hover,.etc-btn--primary:focus{background:var(--etc-primary-dark);border-color:var(--etc-primary-dark);color:#fff}
.etc-btn--small{padding:6px 14px;font-size:12px;border-width:1px}
.etc-btn--link{border:0;background:none;padding:6px 0;color:var(--etc-muted);font-weight:500;font-size:13px;border-radius:0}
.etc-btn--link:hover,.etc-btn--link:focus{background:none;color:var(--etc-danger)}
.etc-btn--link .etc-icon{opacity:.8}
.etc-btn[disabled]{opacity:.6;cursor:wait}
.etc-icon{flex:none}
.etc-product-report{margin:12px 0}
.etc-store-report{margin:10px 0}
.etc-vendor-order-report{margin:16px 0;display:flex;gap:20px;flex-wrap:wrap}
.etc-injected{margin:12px 0}
.etc-float{position:fixed;right:20px;bottom:20px;z-index:9999;margin:0}
.etc-float .etc-btn{background:#fff;border:2px solid var(--etc-primary);box-shadow:0 6px 20px rgba(8,61,119,.2);padding:10px 16px;border-radius:999px}

/* ---------- Modal ---------- */
.etc-modal{position:fixed;inset:0;z-index:100000;display:flex;align-items:center;justify-content:center;padding:16px;font-family:var(--etc-font)}
.etc-modal[hidden]{display:none}
.etc-modal__backdrop{position:absolute;inset:0;background:rgba(8,61,119,.55);backdrop-filter:blur(2px)}
.etc-modal__dialog{position:relative;background:#fff;width:100%;max-width:660px;max-height:92vh;overflow:auto;border-radius:12px;box-shadow:0 24px 64px rgba(0,0,0,.28);padding:0;animation:etc-pop .22s ease-out}
@keyframes etc-pop{from{opacity:0;transform:translateY(12px) scale(.98)}to{opacity:1;transform:none}}
.etc-modal__close{position:absolute;top:14px;right:16px;width:36px;height:36px;border:0;background:rgba(255,255,255,.15);border-radius:50%;font-size:24px;line-height:36px;text-align:center;color:#fff;cursor:pointer;transition:background .2s;z-index:2}
.etc-modal__close:hover{background:var(--etc-accent);color:var(--etc-primary)}
.etc-modal__body{padding:0 32px 32px}
.etc-modal__body h3{margin:0 -32px 24px;padding:22px 64px 22px 32px;background:var(--etc-primary);color:#fff;font-family:var(--etc-heading-font);font-weight:700;font-size:20px;letter-spacing:-.01em;border-bottom:4px solid var(--etc-accent);border-radius:12px 12px 0 0}
.etc-modal__body .etc-form{margin:0;max-width:none}
.etc-modal__body > p{padding:40px 0;color:var(--etc-muted);text-align:center}

/* ---------- Form ---------- */
.etc-form{max-width:700px;margin:0 auto;color:var(--etc-body);font-family:var(--etc-font)}
.etc-form__intro{background:var(--etc-bg);border-left:4px solid var(--etc-accent);border-radius:0 var(--etc-radius-sm) var(--etc-radius-sm) 0;padding:12px 16px;margin-bottom:22px;font-size:13px;line-height:1.6}
.etc-form__intro p:last-child{margin-bottom:0}
.etc-form__target{display:flex;align-items:center;gap:8px;flex-wrap:wrap;background:var(--etc-bg);padding:12px 16px;border-radius:var(--etc-radius);margin-bottom:18px;font-size:14px;color:var(--etc-text)}
.etc-form__target a{color:var(--etc-primary)}
.etc-form__label{color:var(--etc-muted)}
.etc-field{margin-bottom:18px}
.etc-field label{display:block;font-weight:600;font-size:13px;color:var(--etc-text);margin-bottom:7px;letter-spacing:.01em}
.etc-field input[type=text],.etc-field input[type=email],.etc-field input[type=url],.etc-field input[type=tel],.etc-field input[type=number],.etc-field select,.etc-field textarea,.etc-reply-form textarea{width:100%;min-height:45px;padding:10px 15px;border:1px solid var(--etc-border);border-radius:var(--etc-radius-sm);font-family:var(--etc-font);font-size:13px;color:var(--etc-text);background:#fff;box-sizing:border-box;transition:border-color .2s,box-shadow .2s;-webkit-appearance:none;appearance:none}
.etc-field select{background-image:url("data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath fill='%23666' d='M1 1l5 5 5-5'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 14px center;padding-right:38px;cursor:pointer}
.etc-field textarea{resize:vertical;min-height:120px;line-height:1.6}
.etc-field input:focus,.etc-field select:focus,.etc-field textarea:focus,.etc-reply-form textarea:focus{outline:none;border-color:var(--etc-primary);box-shadow:0 0 0 3px rgba(8,61,119,.12)}
.etc-field input::placeholder,.etc-field textarea::placeholder{color:#aaa}
.etc-field input[type=file]{display:block;width:100%;padding:12px;border:1px dashed var(--etc-border);border-radius:var(--etc-radius-sm);background:var(--etc-bg);font-size:13px;color:var(--etc-body);cursor:pointer}
.etc-field input[type=file]:hover{border-color:var(--etc-primary)}
.etc-field--consent label{font-weight:400;display:flex;gap:10px;align-items:flex-start;font-size:12px;line-height:1.5;color:var(--etc-body)}
.etc-field--consent input{margin-top:2px;width:16px;height:16px;accent-color:var(--etc-primary);flex:none}
.etc-req{color:var(--etc-danger)}
.etc-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.etc-hint{font-size:12px;color:var(--etc-muted);margin:6px 0 0;line-height:1.5}
.etc-hint-inline{font-weight:400;color:var(--etc-muted);font-size:12px}
.etc-target-field{display:none}
.etc-target-field.is-visible{display:block}
.etc-form__msg{padding:12px 16px;border-radius:var(--etc-radius-sm);margin:14px 0;font-size:13px;line-height:1.5}
.etc-form__msg[hidden]{display:none}
.etc-form__msg--error{background:#fdecea;color:#8a1c1c;border-left:4px solid var(--etc-danger)}
.etc-form__msg--success{background:#e8f6ec;color:#1e6b34;border-left:4px solid var(--etc-success)}
.etc-form__actions{margin-top:10px;display:flex;gap:12px;align-items:center}
.etc-form__actions .etc-btn{min-width:200px;padding:13px 28px;font-size:14px}
.etc-notice{padding:14px 18px;border-radius:var(--etc-radius);font-size:14px;line-height:1.6}
.etc-notice--info{background:var(--etc-bg);color:var(--etc-text);border-left:4px solid var(--etc-primary)}
.etc-notice a{color:var(--etc-primary);font-weight:600}

/* ---------- Vendor search ---------- */
.etc-vendor-search{position:relative}
.etc-vendor-results{position:absolute;left:0;right:0;top:100%;z-index:20;margin:4px 0 0;padding:6px 0;list-style:none;background:#fff;border:1px solid var(--etc-border);border-radius:var(--etc-radius-sm);max-height:220px;overflow:auto;box-shadow:0 10px 30px rgba(0,0,0,.12)}
.etc-vendor-results[hidden]{display:none}
.etc-vendor-results li{padding:9px 15px;cursor:pointer;font-size:13px;color:var(--etc-text)}
.etc-vendor-results li:hover{background:var(--etc-bg);color:var(--etc-primary)}
.etc-vendor-selected{display:inline-block;margin-top:6px;font-size:12px;color:var(--etc-success);font-weight:600}

/* ---------- Badges ---------- */
.etc-badge{display:inline-block;padding:4px 12px;border-radius:999px;font-size:11px;font-weight:600;letter-spacing:.03em;text-transform:uppercase;white-space:nowrap;background:#e5e7eb;color:#374151}
.etc-badge--new{background:var(--etc-accent);color:var(--etc-primary)}
.etc-badge--in_progress{background:var(--etc-primary);color:#fff}
.etc-badge--waiting{background:#fff3cd;color:#7a5a00}
.etc-badge--resolved{background:#e3f6e8;color:#1e6b34}
.etc-badge--rejected{background:#fdecea;color:#8a1c1c}

/* ---------- Lists / account ---------- */
.etc-table-wrap{overflow-x:auto}
.etc-table{width:100%;border-collapse:collapse;font-size:13px;color:var(--etc-body)}
.etc-table th,.etc-table td{padding:12px 14px;border-bottom:1px solid var(--etc-border);text-align:left;vertical-align:top}
.etc-table th{background:var(--etc-bg);font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:var(--etc-text)}
.etc-table a{color:var(--etc-primary);font-weight:600}
.etc-table small{color:var(--etc-muted);font-weight:400}
.etc-empty{color:var(--etc-muted);padding:32px 0;text-align:center}
.etc-pagination{margin-top:18px;display:flex;gap:6px}
.etc-pagination .page-numbers{padding:7px 12px;border:1px solid var(--etc-border);border-radius:var(--etc-radius-sm);text-decoration:none;color:var(--etc-text);font-size:13px}
.etc-pagination .page-numbers.current{background:var(--etc-primary);color:#fff;border-color:var(--etc-primary)}
.etc-account-head{display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap;margin-bottom:20px}
.etc-account-head p{margin:0;color:var(--etc-body)}
.etc-tabs{display:flex;gap:4px;align-items:center;border-bottom:2px solid var(--etc-border);margin-bottom:20px;flex-wrap:wrap}
.etc-tabs a{padding:12px 16px;text-decoration:none;color:var(--etc-muted);border-bottom:3px solid transparent;margin-bottom:-2px;font-weight:600;font-size:13px;text-transform:uppercase;letter-spacing:.03em}
.etc-tabs a.is-active,.etc-tabs a:hover{color:var(--etc-primary);border-bottom-color:var(--etc-accent)}
.etc-tabs__spacer{flex:1}
.etc-nav-count{display:inline-block;background:var(--etc-accent);color:var(--etc-primary);border-radius:999px;padding:1px 7px;font-size:11px;font-weight:700;margin-left:4px}

/* ---------- Single complaint ---------- */
.etc-single{color:var(--etc-body)}
.etc-single__head{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:14px}
.etc-single__head h3{margin:0;font-family:var(--etc-heading-font);font-size:18px;font-weight:700;color:var(--etc-text)}
.etc-back{font-size:13px;color:var(--etc-muted);text-decoration:none}
.etc-back:hover{color:var(--etc-primary)}
.etc-dl{display:grid;grid-template-columns:170px 1fr;gap:8px 14px;font-size:13px;background:var(--etc-bg);padding:16px 18px;border-radius:var(--etc-radius);margin-bottom:22px}
.etc-dl dt{color:var(--etc-muted)}
.etc-dl dd{margin:0;color:var(--etc-text)}
.etc-dl a{color:var(--etc-primary)}
.etc-thread{display:flex;flex-direction:column;gap:12px;margin-bottom:22px}
.etc-msg{padding:14px 18px;border-radius:var(--etc-radius);border:1px solid var(--etc-border);background:#fff;max-width:92%}
.etc-msg--reporter{align-self:flex-start}
.etc-msg--vendor{align-self:flex-end;background:#fff9e0;border-color:#f3e3a3}
.etc-msg--admin{align-self:flex-end;background:#eef3fa;border-color:#c9d8ec}
.etc-msg__meta{font-size:11px;color:var(--etc-muted);margin-bottom:6px;text-transform:uppercase;letter-spacing:.03em}
.etc-msg__meta strong{color:var(--etc-primary)}
.etc-msg__text{font-size:13px;line-height:1.6;color:var(--etc-text)}
.etc-msg__text p:last-child{margin-bottom:0}
.etc-attachments{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}
.etc-attachments img{width:90px;height:90px;object-fit:cover;border-radius:var(--etc-radius-sm);border:1px solid var(--etc-border)}
.etc-file{display:inline-block;padding:7px 12px;background:var(--etc-bg);border:1px solid var(--etc-border);border-radius:var(--etc-radius-sm);font-size:12px;color:var(--etc-primary)}
.etc-reply-form{border-top:1px solid var(--etc-border);padding-top:18px}
.etc-reply-form label{display:block;margin-bottom:8px;font-size:13px;color:var(--etc-text)}
.etc-reply-form textarea{margin-bottom:12px;min-height:110px}
.etc-reply-form input[type=file]{display:block;margin-bottom:14px;font-size:13px}

@media (max-width:640px){
	.etc-row{grid-template-columns:1fr}
	.etc-dl{grid-template-columns:1fr}
	.etc-dl dt{margin-top:6px}
	.etc-msg{max-width:100%}
	.etc-modal{padding:0;align-items:flex-end}
	.etc-modal__dialog{max-height:96vh;border-radius:14px 14px 0 0}
	.etc-modal__body{padding:0 18px 24px}
	.etc-modal__body h3{margin:0 -18px 20px;padding:18px 60px 18px 18px;font-size:17px;border-radius:14px 14px 0 0}
	.etc-form__actions .etc-btn{width:100%}
	.etc-table thead{display:none}
	.etc-table tr{display:block;border-bottom:2px solid var(--etc-border);padding:8px 0}
	.etc-table td{display:flex;gap:8px;border:0;padding:4px 0}
	.etc-table td[data-label]::before{content:attr(data-label) ":";color:var(--etc-muted);min-width:70px}
}

/* ---------- Pill buttons (match .et-contacts__login frame) ---------- */
.etc-product-report{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 14px}
.etc-product-report.etc-injected{margin:0 0 14px}
.etc-btn.etc-btn--pill{display:inline-flex;align-items:center;gap:6px;padding:7px 12px;border:1px dashed #cbd5e1;border-radius:40px;background:#fff;font-size:13px;font-weight:600;line-height:1.2;color:#6b7280;text-decoration:none;cursor:pointer;transition:border-color .15s,box-shadow .15s,color .15s}
.etc-btn.etc-btn--pill:hover,.etc-btn.etc-btn--pill:focus{border-color:var(--etc-danger);color:var(--etc-danger);background:#fff;box-shadow:0 1px 4px rgba(0,0,0,.08);outline:none}
.etc-btn.etc-btn--pill .etc-icon{width:15px;height:15px}
.etc-store-report .etc-btn--pill{margin-top:4px}

/* ---------- Site tweak: hide Better Messages "Chat with vendor" for guests ----------
   The theme block styles the button with a high-specificity !important rule, so this one must outrank it. */
body:not(.logged-in) .et-seller .et-seller__chat,
body:not(.logged-in) .et-seller .et-seller__chat button.bm-lc-button.dokan-btn.dokan-btn-theme,
body:not(.logged-in) .et-seller .et-seller__chat button.bm-lc-button.dokan-btn.dokan-btn-theme:hover,
body:not(.logged-in) .et-contacts .et-contacts__chat,
body:not(.logged-in) .et-contacts button.bm-lc-button.et-contacts__btn{display:none!important}

/* ---------- Site tweak: "Back" on Better Messages chat page ---------- */
.etc-chat-backbar{display:flex;align-items:center;gap:12px;margin:0 0 16px}
.etc-chat-back{display:inline-flex;align-items:center;gap:8px;padding:10px 18px;border:2px solid var(--etc-primary);border-radius:8px;background:var(--etc-primary);color:#fff!important;font-size:13px;font-weight:600;line-height:1.2;text-decoration:none!important;transition:background .2s,border-color .2s}
.etc-chat-back:hover,.etc-chat-back:focus{background:#fff;color:var(--etc-primary)!important}
.etc-chat-back svg{flex:none}
.etc-chat-back--fixed{position:fixed;top:12px;left:12px;z-index:2147483000;box-shadow:0 6px 20px rgba(0,0,0,.25);border-radius:999px}
body.admin-bar .etc-chat-back--fixed{top:44px}
.back-to-prev-btn{display:none!important} /* replaced by the visible bar above the chat */
@media (max-width:640px){.etc-chat-back--bar{width:100%;justify-content:center}}